Description
2 Pages
Has This Ever Happened to You?
Scheduled to speak at a sales conference in a neighboring state, I called the hotel for a reservation and listened to the phone ring. By actual count, it rang 23 times. Just as I was ready to hang up in disgust, I heard an automated response:
“Thank you for calling the Bleagle Hotel and Conference Center. All of our lines are busy now. Please hold, and your call will be answered in the order in which it was received.” Click.
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